Senior Manager IT- HR/Legal/Business Communications and Sustainability

Reynolds American is evolving at a pace like no other organization.

To achieve the ambition we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be the change!

SENIORITY LEVEL: Mid Senior Level

FUNCTION: IT

LOCATION: Winston Salem

ROLE POSITIONING AND OBJECTIVES

Reports to: Director IT – HR/LEX/BC&S

Number of Direct Reports: 0

Core Relationships:

Internal – Local Business Communications team, Global Business Communications teams, Global Data Integration Support teams, Legal & External Affairs, Corporate Security, Human Resources, Finance, Procurement, Desktop & Infrastructure support teams

External – Digital Design Agencies, Website Development Agencies, SaaS Solution Vendors

Geographic Scope: Regional

Travel Required: <10%

WHAT YOU WILL BE ACCOUNTABLE FOR

• Demonstrate business insight and a broad understanding of business and IT processes and assist in mentoring and developing less experienced team members.
•  Engage and influence partners and form partnerships within supported business areas.
• Direct and lead all aspects of support partners and service prohandlingand managing vendor performance.
• Analyze and translate business needs into formal requirements and assist Director with prioritization of projects.
• Develop Business Cases for proposed projects, and lead project budgets and billing in Enterprise Systems.
• Deliver business value through projects, by leading teams across functions, service providers and IT/DBS.
• Applies own expertise and maintain awareness of new technologies to find opportunities and recommend solutions to solve business problems.
• Responsible for the support of the company intranet as part of a global solution, all corporate websites and web solutions, email communication solution, dynamic intranet analytics dashboard, digital display solution, visitor management solution, and corporate security & camera system.

CAN THIS BE YOUR FUTURE ROLE?

• Do you have experience in handling IT projects across functions, service providers and IT teams?
• Do you stay abreast of new technologies and methodologies, and how they translate to business value?

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE

• Experience in web technologies and cloud solutions.
• Minimum of four (8) years of IT or related experience and works independently, with mentorship in only the mossophisticatedex situations
• Project Management expertise, leading large projects or processes with limited oversight from manager and solves difficult and csophisticatedproblems and takes a broad perspective to determine solutions.
• Ability to become proficient in the use of technologies, like Power BI, to deliver digital change and value.
• Awareness of established and new technologies, including AWS and Azure.
• Strong strategic, analytical, and creative thinking skills.
• Excellent interpersonal and communication skills working with business functions, service providers, and co-workers.
• 4-year degree with a focus in Computer Science, Information Technology, Business Administration, or related field and project Management, ITIL or Agile formal training.

BENEFICIAL

• Experience with web technologies like WordPress, and Microsoft SharePoint Online
• MBA/Master’s Degree or equivalent experience in related field
• Knowledgeable of Data Analytics, Cloud (AWS/Azure), Automation Tools, IT Infrastructure, Information Security standards and standart methodologies.
• Experience in Vendor Performance Management 

WE ARE REYNOLDS AMERICAN—A member of the BRITISH AMERICAN TOBACCO GROUP

At Reynolds American, we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at REYNOLDS AMERICAN.

• Global Top Employer with 53,000 British American Tobacco employees across more than 180 markets
• Great Place to Work Certified
• Brands sold in over 200 markets, made in 44 factories in 42 countries
• Newly established Tech Hubs building world-class capabilities for innovation in four strategic locations
• Diversity leader in the Financial Times and International Women’s Day Best Practice winner
• Seal Award winner – one of 50 most sustainable companies

BELONGING, ACHIEVING, TOGETHER

Have you been on a career break for 18 months or longer? Are you ready to return to your career? If your answers to these questions is yes, we would love to hear from you. Regardless of why you took a break, we value you for all the skills you can bring to the workforce. Reignite your career, work flexibly, be part of a dynamic team and upskill yourself with on-the-job training and development support.

Collaboration, diversity and teamwork underpin everything we do here at Reynolds American. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. Come bring your difference!

SALARY AND BENEFITS OVERVIEW

Benefit Information

The following is a general summary of the competitive compensation and benefit plans we offer:

• 401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation.
  • Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent
  • Company contributes an additional three percent to 401(k) whether employee participates or not
• Comprehensive health- and welfare-benefits package (including medical, dental, vision, and prescription drugs)
• Health Savings Account start-up contribution for employees who elect the high deductible health plan
• Flexible spending accounts for both Health Care and Dependent Care allowing employee to use pre-tax dollars to pay for qualified expenses during the calendar year
• Employee assistance program offering 8 free counselling sessions, per issue, each calendar year for employees and their dependents
• Company paid life insurance of 1x annual base pay ($50,000 minimum)
• Company paid accidental death or dismemberment insurance of 2x annual base pay ($50,000 minimum)
• Voluntary insurances offered at group rates: employee and dependent life insurance, AD&D insurance, critical illness, accident coverage, disability buy-up, and auto & home insurance
• Tuition reimbursement and student loan support
• Dependent Scholarship Programs
• Free confidential personal financial counselling service
• On-site health centers and 24/7 fitness centers at certain company locations
• A charitable giving matching grants program that enables employees to direct and double their donations to qualifying charitable organizations of their choice
• Health-care concierge service
• Volunteer service opportunities
• Extensive training opportunities
• Company vehicle for eligible employees
• Mobile phone allowance for eligible employees
• Paid Leave:
  • Sick and Personal Time (exempt employees may be excused with pay for brief absences; non-exempt employees receive up to 6 days)
  • Vacation (levels Below Senior Director receive 15 days (pro-rated during first year of service); Senior Director and Officers receive 25 days (pro-rated during first year of service)).
  • Holidays (Nine company recognized and two annual personal holidays to be used at the employee’s discretion)
  • Paid Parental Leave + temporary reduced work schedule opportunity
  • Funeral Leave
  • Short-Term Disability Leave
  • Long-Term Disability Leave
  • Jury Duty Leave
  • Military Leave
  • Released Time for Children’s Education
  • Community Outreach Leave
  • Other paid leave benefits, as required by state or local law

Our organization offers a level of challenge, responsibility, and creativity for motivated employees who want to grow their careers. We are also committed to employing a diverse workforce and valuing different perspectives, experiences, and talents to improve the company's potential for optimally achieving its business objectives!

Reynolds American Inc.and its affiliated companies is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other characteristic protected by applicable law. Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly via email atTalentAcquisition@RJRT.com.