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BAT is evolving at pace into a global multi-category business. With products like VELO, VUSE and GLO we are on a mission to decrease the health impact of our industry 
To achieve our ambition, we are looking for colleagues who are ready to Be The Change. Come, join us on this journey!

BAT MEXICO IS LOOKING FOR A CUSTOMER MANAGEMENT INTERN

SENIORITY LEVEL: Intern.

FUNCTION: Marketing.

SALARY RANGE: Stipend / Grant.

LOCATION: Monterrey, Nuevo León.

ROLE POSITIONING AND OBJECTIVES

As an intern in the DBS MX Hub you will have the exposure to business since day 1. Experience in an international company to start your professional career path and you will learn how DBS and Digital Transformation works in BAT. This role is part of the Marketing Department and supports the Planograms deployment strategy and Staff contest implementations.

Reports to: Customer Management Analyst.

Reporting Level: Intern.

Geographic Scope: Monterrey.

WHAT YOU WILL BE ACCOUNTABLE FOR

  • Planograms proposal on specialized software. (arrangement, data analysis, central strategy, etc.)
  • Delivery of updated planograms to Trade Mkt & Distribution team.
  • Design of videos/dashboards for staff contest activities, as well as proposals & data analysis. (follow up, tracking, update info @ web page, etc.) 
  • Design & distribution of staff contes trackers.
  • Detect & proposed optimizations tasks by detecting opportunities during on the field visits.

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE

Technical / Functional / Leadership Skills Required

  • Intermediate English.
  • Excel intermediate knowledge.
  • Power BI experience would be consider a plus.
  • Database basic knowledge.
  • Proactiveness, teamwork, effective communication, analytical decision making, creative problem-solving.

Education / Qualifications / Certifications Required

  • Student of Marketing, International Business, Systems Engineer, Economics, Communications or related field.
  • Candidate must have at least 1 year to finish college.
  • 30 hours per week availability that can be flexible according to academic workload (flex time).  

What we offer you?
•    We offer a market leading annual performance bonus (subject to eligibility)
•    Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
•    Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
•    You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
•    We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

WHY JOIN BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

At BAT, we champion collaboration, inclusion, and partnership as the bedrock of our values. We wish to foster an environment where every individual can thrive, irrespective of factors such as gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, as well as diverse perspectives and thinking styles. We recognise that our strength lies in embracing talent from all walks of life, empowering us to develop our culture of inclusivity and better achieve our business objectives.


We view career breaks not as obstacles but as opportunities and encourage everyone, without hesitation, to apply. Through our Global Returners program, we provide support to professionals seeking to re-enter the workforce after an extended absence, be it for family care, parental leave, national service, sabbatical, or starting their own venture.
Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

We take pride in being a Disability Confident Employer. If you need any reasonable adjustments or accommodations to be made during the recruitment process to support you performing at your best, please inform the recruitment partner who will be in touch should your profile be selected for the role you applied for. We are wholeheartedly committed to optimising your prospects of success by making suitable arrangements so that you may showcase your full potential.

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